Student Tech FAQ's

Here you can get answers to your school related technical or computer problems. Simply send an email to tech.faq@hopecharter.org using your hopecharter.org email address.

 

I tried to send a email to your address and it failed, why is that?

This address was setup to only work for our school. You MUST use your firstname.lastname@hopecharter.org email address to submit a question.

I am having trouble getting Dochub.com to work, what should I do?

The tech dept has identified the problem and are working on a solution. We hope to have this corrected A.S.A.P.

TIP: If you are using a computer your problem can be solved by using another Internet Browser like Edge, Safari, Brave or Firefox. It will work there. On the student computers here at school, Edge is installed on all computers and will allow you to do your work.

Why won't the student computers allow me to stay logged on to my Google Chrome account?

This was done not only to enhance security for you, but to make the computers eaiser for the next user.This way all students have a clean copy of Chrome when they sit down.

This site provides information using PDF, visit this link to download the Adobe Acrobat Reader DC software.